Guest Services
RETURNS & EXCHANGES
To ensure a smooth and hassle-free return experience, L’OCA Quality Market accepts returns for products with a receipt within 30 days of purchase.
FAQ
Q: Can I return a product purchased at L’OCA Quality Market?
A: Yes! We are happy to accept returns with proof of purchase receipt within 30 days of the original purchase.
Q: How do I make a return?
A: If an item doesn't meet your expectations, visit our Customer Service Desk with your proof of purchase receipt for a smooth and hassle-free return experience.
Q: What if the items are damaged or consumed?
A: Items that are damaged, food items that have been fully consumed, or do not have a receipt may be denied a refund or exchange.
Q: Can gift cards be returned?
A: Gift cards sold at L’OCA Quality Market cannot be returned or redeemed for cash or credit.
